Our Copilot rollout stalled and we need an adoption plan we can afford

Monday starts with the dashboard I have learned to dread. Licence assignments: fine. Active usage: the same flat line it has been since six weeks after kickoff. I screenshot it anyway because the steering meeting is Thursday and my manager will ask what we are doing about it.

Mid-morning a small win: someone from finance messages to say the meeting recap trick I showed her actually saved her an hour on minutes. I save the message. That is one real story this month, and I know stories are not a programme.

After lunch I open the Microsoft adoption material again. The Success Kit deck is fine, the posters are fine, none of it tells me what to actually run: in what order, with which teams, saying what, measuring what. I check the funded workshop page one more time and confirm what I already knew, we are under the licence threshold. The consultant proposal in my inbox still says a number I cannot take to my manager.

I block Friday afternoon to sketch a four-week plan myself: a relaunch session, role scenarios for the two teams that complained loudest, office hours, maybe a champion in each team. Then I stare at the blank page, because I have never designed a change programme and I do not know if any of this is the right order. What I want is a runnable plan with scripts and a simple scorecard, so Thursday's answer can be: here is the programme, here is week one, here is how we will know it is working.