AI Builder document extraction is failing for some Power Automate users
Users in the Power Platform community report that AI Builder document extraction models stopped working reliably after running without issue since early 2026. New document training now fails with unspecified errors. Some users switched to AI prompts as a temporary workaround while keeping their original flows intact. No official resolution has been posted. The issue affects production flows that rely on AI Builder for invoice or form processing and surfaced two days before 24 May 2026.
Before this issue, many users treated AI Builder as a set-and-forget component that would handle document extraction without further maintenance. They built flows assuming the model would continue to work once trained. Now those same flows are breaking with no clear recovery path, forcing users to decide whether to rebuild with different tools or accept repeated failures until Microsoft responds.
Analysis
Stop treating AI Builder as the only path for document handling. Add a parallel branch right now that uses a standard connector or simple condition check so the flow keeps running when the AI step fails.
Citation
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