Microsoft merges two Copilot apps into one new branded experience
Microsoft is combining the Microsoft 365 Copilot app and the consumer Copilot app into a single Microsoft Copilot app. The name drops "365", the icon changes, and the address moves from m365.cloud.microsoft to copilot.cloud.microsoft. Work and personal accounts now sit in one app, separated by different background colours, a Work label under the profile, and the existing green data protection shield on the work side. Mobile and web start rolling out from mid-August 2026, the URL redirect begins late August, and Windows and Mac desktop follow in mid-September. The Application ID is unchanged, so existing policies still apply.
Half the questions an adoption champion answers are really "which Copilot is this?" People already struggle to separate Microsoft 365 Copilot from Copilot Chat, the Windows one, and whatever their teenager uses at home. Most of that confusion has been settled visually: the work app looked like the work app, and the shield told people they were in the safe one. For the next few weeks that visual anchor is gone. The name, icon and URL all change at once, in three waves, so someone on mobile sees the new app while their colleague on a desktop still sees the old one — and the personal account now sits in the same place as work. Security and compliance controls carry across because the Application ID has not changed, but Recall filters do not transfer and need setting again. The realistic risk is not a broken feature, it is a fortnight of colleagues assuming Copilot has gone, using the wrong account, or quietly stopping.
Analysis
Send the new name, icon and URL to your users before the late-August redirect, with a screenshot of what "Work" looks like next to the personal account, and reset your Recall filters once the new version lands.
Source note
Pulse published by Collab365 Spaces, reviewed by Collab365 editorial team on . Cite as "Microsoft merges its two Copilot apps into one with a new name, icon and URL", Collab365 Spaces.