Microsoft reports 20 million paid seats for its Office AI assistant

Microsoft 365 Copilot reaches 20 million paid seats, up 33% quarterly and 250% yearly, driven by enterprises with over 50,000 seats quadrupling. This covers just 4.2-4.4% of commercial licenses, as mid-sized teams see low daily use due to generic outputs without precise, file-tied prompts. Agent 365 launches for AI agent management. Low adoption risks $30/user costs in budget reviews without proven time savings.